Delete your RestoVenue account

Option 1: Delete your account in the app

1. Sign in to RestoVenue.
2. In the app, open More → Profile. In the web portal, open My Profile.
3. Choose Delete my account, confirm your password, and type DELETE.

Option 2: Request deletion by email (no sign-in needed)

If you can’t sign in or prefer not to, email support@restovenue.com with the subject “Account deletion request”. Send it from the email address on your RestoVenue account and include the name of the restaurant you work with.

Verifying it’s you: before acting on a request, we may confirm it by replying to the email address on the account or by asking you to confirm details about your account. We will never ask for your password. Don’t send your password or payment details by email.

What is deleted

Your sign-in, your profile details (name and phone number) and your access to every restaurant you were added to.

What is kept

Deleting your account does not currently remove:

• the restaurant’s records, such as reservations, guests, private party and catering inquiries, call records, menus, website content, invoices and operational history, including records you created or changed;
• messages you sent to coworkers, which still show your name as the sender;
• AI assistant conversations you started in a restaurant’s account;
• your employee record (such as name, email and phone), if a restaurant created one for you;
• an internal account number attached to past activity, and a note that an account was deleted. The note doesn’t include your name, email or phone number.

To ask about removing any of this information, email support@restovenue.com or contact the restaurant. Your colleagues’ accounts are not affected.

If you are the only owner

For safety, the only remaining owner of a restaurant cannot delete their account. Transfer ownership to another authorised person first, then delete.